Absolutely Not. All pieces go through a multi-step authentication process and must get a final approval from our head jeweler before shipping. Everything we offer is guaranteed authentic or money back including shipping both ways. We don’t like replicas here at Iman Jewelers! For your added piece of mind, we also offer professional appraisal services through a reputable GIA accredited appraiser - Jarvis Gems and Jewelry Appraisals in Dallas, Texas.
For all pre-owned items we take detailed images to show as much of the actual condition of the item as possible. For some brand new items we may use manufacturer stock images.
8.25% sales tax will only be collected for orders shipping to Texas.
Generally orders are shipped from our main hub in Dallas, Texas within 2-4 business days unless otherwise stated on the item page. We like to make sure everything is perfect before shipping to our customers. Brand new items generally ship within 1-2 business days.
For your security items orders over $150 are shipped insured with signature confirmation.
At this time we do not offer order pick up. Iman Jewelers is not a standard retail jewelry store. All jewelry is stored off-site. Orders are processed at our facility however all jewelry is stored in numerous locations.
Yes, via the US Postal Service.
We do offer international shipping to some countries. Please get in touch with us for more details if you're interested.
We want you to be absolutely thrilled with your new purchase. If you’re not fully satisfied, simply return it within 7 business days for an Iman Jewelers store wide credit. Items must be in original condition with all papers, cards, packaging, and accessories included. A restocking fee will apply if anything is missing and/or not in original condition. Brand new items must be returned with original tags attached. Please contact us for an RMA#. Returns without an RMA# will not be accepted.
Iman Jewelers is not a standard retail jewelry store. At this time we do not offer a retail location or order pickup.
Currently we do not offer any consignment services.
We are looking for certain items. If you have something you're interested in selling please contact us with details about your item(s) and how much you'd like to sell for.